2 year warranty
The Philips Sonicare App is available on most smartphones as long as the operating system (OS) meets the minimum requirement listed below.
Android: Android 12 and higher
Apple: iOS 17 and higher
The Philips Sonicare for Kids App is available on most smartphones and tablets as long as the operating system (OS) meets the minimum requirement below.
Android: Android 8 and higher
Apple: iOS 12 and higher
Devices that have been rooted or jailbroken are not supported on either app. Nor are Huawei brand devices, regardless of their operating system.
You can download the apps by visiting the Google Play Store or the Apple iOS Store.
The information on this page applies to the following models: HX9994/11, HX7108/05, HX7401/09. Click here to show more product numbers ›
What features can I activate or deactivate from the toothbrush handle?
How does the Scrubbing Feedback feature work?
How does Sonicare 9900 Prestige work with the app?
How do I enable or disable the pressure sensor on my Sonicare?
How does the BrushPacer work on my Philips Sonicare Prestige Toothbrush?
Can I use Sonicare 9900 Prestige if I wear braces or have dental modifications?
How do I turn the Adaptive Intensity feature on and off?
How do I change brushing modes on the Sonicare app?
How can I safely dispose of the battery from my Sonicare 9900 Prestige toothbrush?
How do I activate the Scrubbing Feedback on my Philips Sonicare?
Can I sync the Sonicare app with the Apple Health app?
How do I connect my Philips Sonicare 9900 Prestige toothbrush to the Sonicare app?
How does the Adaptive Intensity feature work?
Which brush head fits my Sonicare toothbrush?
In which countries is the Sonicare app available?
Which devices are compatible with the Sonicare App/Sonicare for Kids App?
How do I change the intensity settings on my Sonicare toothbrush?
How do I charge my Sonicare 9900 Prestige handle on the charging base?
How do I charge my toothbrush handle with the travel case?
How do I know when to replace the brush head?
What do the symbols on my Sonicare toothbrush mean?
How many buttons are on my Sonicare 9900 Prestige?
How do I charge my Sonicare toothbrush?
How do I register my Sonicare toothbrush?
What are the brushing modes for my Sonicare toothbrush?
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