Philips Sonicare DiamondClean Sonic electric toothbrush

Troubleshooting

Is your product not working as it should? Find the solution here.

Noise (1)

• My Sonicare toothbrush makes a loud noise

Device (3)

• My brush head falls off my Sonicare toothbrush
• My Sonicare toothbrush turns off by itself
• My Sonicare toothbrush is not turning on

Vibration (1)

• My Sonicare toothbrush is vibrating less than before

Apps (1)

• I cannot connect my toothbrush to the Sonicare app

Power/ Charging / Battery life (1)

• My Sonicare toothbrush does not charge