2 year warranty
Philips Support
What is Sonicare SenseIQ technology?
Your Sonicare toothbrush equipped with SenseIQ helps you improve your brushing habits.
Your toothbrush detects the cleaning motions and how much pressure you apply during brushing. The sensors also monitor how long and how often you brush. You can track your brushing sessions in the Sonicare app. It guides you to help improve your brushing routine.
The SenseIQ icon on the handle will light up when active.
The information on this page applies to the following models: HX9911/96.
Frequently Asked Questions
Why is the guided brushing feature in the Sonicare app not working?
Can I use my Sonicare AirFloss charger to charge my toothbrush?
What happens to my Sonicare For Kids app data if I switch devices?
What is Sonicare SenseIQ technology?
Why is there a gap between my brush head and handle?
How long should my Sonicare toothbrush battery last?
Can I use my Sonicare charger with other toothbrushes?
Where can I purchase accessories for my Sonicare toothbrush?
How often should I replace my Philips Sonicare Brush Head?
What do the battery status lights indicate on my Sonicare toothbrush?
Why does my Philips Sonicare app require permissions?
How does the brushing guidance work in the Sonicare app?
How does the Scrubbing Feedback feature work?
How do I enable or disable the pressure sensor on my Sonicare?
How do I activate the Scrubbing Feedback on my Philips Sonicare?
How does the Adaptive Intensity feature work?
How do I change brushing modes on the Sonicare app?
How do I know when to replace the brush head?
How do I register my Sonicare toothbrush?
What are the brushing modes for my Sonicare toothbrush?
How do I charge my Sonicare toothbrush?
How does the pressure sensor feedback work on my Sonicare toothbrush?
Can I use my Philips Sonicare Toothbrush in the shower?
What do the symbols on my Sonicare toothbrush mean?
Can I replace the battery of my Sonicare toothbrush?
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