My Philips/Saeco espresso machine wastes coffee powder without brewing coffee

When using the pre-ground coffee function to brew your coffee, the machine needs to be switched ON and ready for use before adding pre-ground coffee into the pre-ground coffee compartment.

Only use one full scoop of coffee grounds with the spoon provided and remove excess from the top. Exceeding the amount of coffee grounds can cause the brew group to be overfilled and coffee brewing to be aborted. Coffee powder will be thrown away and no coffee will be dispensed.

A dirty or clogged brew group can lead to no coffee being dispensed from the machine. It is important to rinse the brew group weekly. Follow the steps below or watch our tutorial video:

1. Switch OFF the machine and wait until it is completely off and no longer makes any noises (this takes about 15-20 seconds)
2. Open the service door and remove the brew group by pressing the “PUSH” button to the right-hand side, holding it and pulling it towards you
3. Rinse the brew group thoroughly with lukewarm water and let it air-dry before placing it back

If there are not enough coffee beans or water before brewing your coffee, brewing will be aborted and the coffee powder will be thrown away into the coffee grounds container.

To fix this, ensure that you have enough coffee beans or water before you start brewing.

If these solutions did not help to solve the issue, please contact us for further assistance.