Get exactly the support you need
Looking for specific solutions for your product?

Why can I see nothing when I attempt to watch TV?

  • Check if there is a TV signal input into the device. We recommend that you use cable TV in your home to get the best TV reception. * The device is in AV IN mode. Press the AV/TV button on the device to switch the device to TV mode.

Other issues

Power/ Charging / Battery life (1)

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.