Support homepage

Philips Support

HDCP Error message appears when connected to the accessory device using HDMI connection

HDCP (High-Bandwidth Digital Content Protection) is a copy-protection. To have picture on the TV, external devices that are connected with DVI and/or HDMI must be equipped with HDCP.

  • Verify that the external device (DVD, set top box, splitter) and the TV have HDCP
  • Verify the connection and switch both devices off and on again
  • Verify that the external device has the latest software version

The information on this page applies to the following models: 32PF9531/79 , 32PF9531/98 , 32PF9966/79 .

Other useful links

Need help with your product?

Contacting Philips

We're happy to help you

Looking for something else?

Discover all Philips Support options