2 year warranty
Perhaps you did not switch on the brush mode. To switch on the roller brush, press the grey button on the nozzle.
If the above solutions did not solve your problem, please contact the Philips Consumer Care in your country.
The information on this page applies to the following models: FC7020/01 .
When to clean/replace the cloth of my Philips Cordless Vacuum
Are the accessories of my Philips Vacuum Cleaner compatible with other models?
Where is the model/serial number of my Philips Vacuum Cleaner?
Can I add detergent to the water tank of Philips Steam Cleaner?
Can I use tap water for my Philips Steam Cleaner?
Looking for something else?
Discover all Philips Support options