A firmware upgrade means that you change the internal software from your Pronto NG. You do this to use new features that are released by Philips or to have a fix for some problems that occurred in previous versions. NOTE: a firmware upgrade mostly requires also an Editor upgrade. To perform a firmware upgrade you need to download the Pronto NG Firmware Updater from the download page. Use the following instructions to upgrade: 1. Connect the Pronto NG and wait 10 seconds. 2. Start the Pronto NG Firmware Updater and press start. 3. Follow the instructions.

The information on this page applies to the following models: SBCRU950/00, SBCRU960/00.