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South Africa report

Healthcare hits reset

 

Priorities shift as healthcare leaders navigate a changed world

Emerging from the pandemic, healthcare leaders in South Africa are reprioritizing to address current and future needs.​


The 2022 report paints a picture of a sector that is radically reorganizing around people, as it strives to deliver improved patient care and staff experiences.

Staff retention​

Well-being and retention are at the top of the agenda for healthcare leaders to counter growing staff shortages​

 

The number of leaders prioritizing improving staff satisfaction and retention (34%) today has increased sharply from 2021 (24%) and is higher than the global average of 30%.

Staff satisfaction and retention is gaining importance​:

Staff retention​ graph

South African health facilities need more internal expertise to fully utilize data​:

Healthcare data​ graph

Healthcare data​

Healthcare leaders in South Africa realize that people are at the core of unlocking the power of data​

 

South African healthcare leaders recognize that one of the main ways of improving data utilization is increasing expertise in this area among their staff.​

South African health facilities need more internal expertise to fully utilize data​:

Healthcare data​ graph for mobile

Predictive analytics​

While 87% of healthcare leaders are investing in AI, adoption rates for predictive analytics are lagging

 

An incredible near six-fold growth in investments in AI in South Africa signals that leadership recognize the promise of AI and predictive technologies to transform healthcare and tackle health inequalities in the country.

An incredible six-fold growth in AI investment​:

Predictive analytics​ graph
South African healthcare leaders are investing heavily in artificial intelligence to improve staff experiences and care delivery as they reprioritize care fundamentals. ​

- Romulen Pillay, Philips South Africa Managing Director

The report emphasizes three imperatives that are key to transform healthcare in South Africa​

Improve experiences to retain staff​

Improve experiences to retain staff​

Upweight internal expertise to unlock the power of data  ​ ​

Upweight internal expertise to unlock the power of data  ​ ​

Align Investment and adoption of AI

Align Investment and adoption of AI and predictive technologies to deliver on its true potential

Download the
South African report​

Download the
South African report​

Explore insights from our Future Health Index global report series

The Future Health Index is commissioned by Philips

The Future Health Index 2022 report examines the experiences of almost 3,000 healthcare leaders and their expectations for the future. The research for the Future Health Index 2022 report was conducted in 15 countries (Australia, Brazil, China, France, Germany, India, Indonesia, Italy, the Netherlands, Poland, Russia, Saudi Arabia, Singapore, South Africa, and the United States). The study combines a quantitative survey and qualitative interviews conducted from December 2021 – March 2022.

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