Philips Support

The battery of my Philips Hair Groomer/Clipper drains quickly

Published on 09 March 2023
If the battery of your Philips Hair Groomer/Clipper is running out quicker than you expected, the troubleshooting tips below may help you find a solution.

We recommend that you follow the steps in the order listed below. In between steps, check to see if the issue is resolved before moving to the next.
Before using your Philips Groomer for the first time, make sure you charge it completely. For appliances with a Ni-MH battery, the normal charging time is 1 hour. However, we advise charging them for the first time for 3 hours. Depending on the model of your groomer, there may be a charging indicator on its display. When this indicator signals that the battery is almost empty, recharge your groomer.

If your groomer does not have a battery indicator, should charge your device when it is running slower than usual or when you are no longer satisfied with the trimming speed. A fully charged groomer can be used multiple times before it needs to be recharged.

Note: Charging instructions may vary per groomer model. Please consult your user manual for specific charging advice.
If you have very thick or long hair on your head and/or beard your Philips Groomer will require more effort to trim or cut the hair. In this case, the groomer's battery may run out quicker than usual.

To ensure that you have enough battery for a full trimming session, use a fully charged groomer.
Your groomer requires regular cleaning to function properly. Hair or debris can get stuck in the device and affect its performance.

Before cleaning your groomer, find out whether it is washable or whether it can only be cleaned while dry. 

Washable groomers
These have a tap or shower symbol printed on them. To clean these devices, take off the attachments and cutter and clean the area underneath it with water.
Do not use soapy water or any cleaning detergents, as this can remove the protective grease on the cutter and affect its performance. Wash and dry the attachments separately before reattaching them to the groomer.

Non-washable groomers
These devices have a crossed-out tap symbol printed on them. These appliances cannot be washed with water. When you remove the attachments, clean the area underneath it with the small brush provided with it or use a cotton swab.

Non-washable groomers with washable attachments
Some Philips Trimmers are not washable, but their attachments can be washed. For these devices, take off the attachments before washing them. Make sure that the attachments are completely dry before putting them back on the groomer. 
Watch the instructional video below to learn how to clean these devices. 

For more detailed instructions on your particular model, please refer to the user manual. 
Cleaning the cutting unit of the Philips Groomer
We recommend oiling your groomer regularly. You can apply a few drops of oil on the teeth of the cutting element of your groomer. You can use the oil provided in the packaging or any other sewing machine oil. 
If none of these tips help, your Groomer or Hair Clipper may be damaged internally. We recommend that you request a repair or exchange for your product.
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